Privacy Policy

Voyage Vista Travels (“we”, “us”, “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy.

1.1 Personal Information

We may collect the following personal information:

• Full name and contact information (email, phone number, address)
• Date of birth and nationality
• Passport and visa details
• Payment and billing information
• Emergency contact details
• Dietary requirements and special needs

1.2 Technical Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website and search terms
• Cookies and similar tracking technologies

We use your information for the following purposes:

• Service Delivery: To process bookings, arrange travel services, and fulfill your requests
• Communication: To send booking confirmations, updates, and important travel information
• Payment Processing: To process transactions and prevent fraud
• Customer Support: To respond to inquiries and provide assistance
• Marketing: To send promotional offers and newsletters (with your consent)
• Legal Compliance: To comply with legal obligations and enforce our terms
• Service Improvement: To analyze usage patterns and improve our services

We may share your information with:

3.1 Service Providers

Airlines, hotels, tour operators, and other travel service providers necessary to fulfill your booking.

3.2 Payment Processors

Third-party payment gateways (such as Razorpay) to process transactions securely.

3.3 Legal Authorities

Government agencies or law enforcement when required by law or to protect our rights.

3.4 Business Transfers

In connection with any merger, acquisition, or sale of company assets.

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and firewalls
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing
• Portability: Request transfer of data to another service
• Objection: Object to certain data processing activities

To exercise these rights, contact us at support@voyagevistatravels.in

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Retention periods vary based on:

• Legal and regulatory requirements
• Accounting and tax obligations
• Dispute resolution and legal claims
• Business operational needs

Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your data during international transfers.

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us immediately so we can delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our services after changes constitutes acceptance of the updated policy.

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making